TREATMENT SERVICE TERMS:
**PLEASE READ AND MAKE NOTE!!!
The deposit for ALL treatment services are NON-REFUNDABLE (Permanent Makeup, Microblading, FusionBrows, Ombre shading brows, Scalp Eyeliner, Lip Contour, and Lash Extension and all other services and treatments.)
All service fees and bundles are final purchases, and deposits are not refundable. A credit will be issued for use on another service or products at our facility only when cancelled within the 48hr. policy period. Any scheduling changes past this 48 hour cancelation period will forfeit the deposit.
This is non-refundable because we block out up to 2-3 hours for the services. Please read a full description of our policies below.
*48HOURS NOTICE FOR A CANCELLATION IS REQUIRED. WHEN YOU CANCEL WITHIN 48HOURS PRIOR TO YOUR APPOINTMENT WE WILL GRANT YOU THE ABILITY TO USE YOUR DEPOSIT FOR RESCHEDULING YOUR APPOINTMENT. By providing ample time it ensures we will be able to fill your cancelled appointment with someone who may really want or need it.
NO SHOWS WILL BE CHARGED FULL PRICE OF SERVICE:
If you do not cancel within the required time or in the case of a NO SHOW, you will still be charged the full price of your scheduled service. At the time of your missed appointment a “no show” setting will be put in our system and it will generate an email requesting payment for the full-price of your scheduled service. Please respect our time and our artists time and make note of this policy. It is non-negotiable.
*If you need to reschedule last-minute (less than the required 48 hours requirement for rescheduling of your appointment) we can reschedule you for a different date, however, if nobody is found to fill your original appointment, you will be charged half the fee of the treatment you are getting done as a penalty and your new appointment will be charged at full price.
*Your and your Artist’s time is valuable, If you are running more than 30 mins late to your appointment, it is considered missed or a no show for the appointment (this includes touch ups)
* When you run late, the artist will have only the remaining time for your booked slot to proceed with the treatment.
*If you miss your touch up appointment, you will be charged $150 additional to reschedule another appointment treatment.
*If you need to cancel or reschedule for any reason please contact us by phone: 1-855- 767- 6427 EXT: #3
****ABSOLUTELY NO EXCEPTIONS*****
Thank you for understanding.