Terms & Conditions

****TRAINING COURSE TERMS & CONDITIONS:

Micropigmentation Academy – Payment Instructions

After being admitted, the next step is paying your admission deposit. The $500 deposit is not an additional fee, but a down payment on your bill for the training course. The deposit must be paid to reserve a place for you in the class.

ONLINE/CREDIT CARD
To make a payment online click pay via this email

MAIL/CHECK
Send a check or money order to:

Micropigmentation Academy LLC.
350 Silas Deane Hwy
Suite 104
Wethersfield, CT 06109

**Please include your name and the class you are taking.

IN PERSON
Cash, check, or money order payments can be made directly at the above address.

PAY REMAINING BALANCE ON FIRST DAY OF CLASS

REQUEST FOR REFUND
Deposits for Micropigmentation Academy courses are non-refundable.

PLEASE READ OUR CANCELLATION AND REFUND POLICY IN ITS ENTIRETY.

Do not hesitate to contact us at (860) 869 6248 should you have any questions.

IMPORTANT NOTE:

We know, that you – as a well-informed consumer – are reviewing the following information before booking. Additionally, we are aware that this information may differ from other companies; this is because the experience that is being curated for you is one of a kind and therefore requires a different level of responsibility from the consumer.

DEPOSIT FEE

Our deposit fee of $500 is non-refundable. A credit can be given and transferred to a different training. No exceptions.

We receive a significant number of applications for this class. The fees are used to cover the cost of various admission processes and to secure the services of our instructors in advance.

CANCELLATIONS & REFUNDS

You may cancel your participation in a Micropigmentation Academy course at any time, but please be aware of the following cancellation policy:

It is an extraordinary commitment to bring this one-of-a-kind experience to our students and, therefore ALL payments are non-refundable, including registration fees, late fees, full payments and installment payments. The ONLY exception to this policy is if Micropigmentation Academy must cancel the course in its entirety for any reason in which case Micropigmentation Academy will notify all parties via email and provide refund instructions.

While Micropigmentation Academy does not offer a refund if you cancel, we will do our best to reschedule you into a new class.

Please note: Student’s may reschedule their training if needed in advance and move into a different course date. However any reschedule or cancellation needed in 48 hours or less of the course date will result in a forfeit of the $500 deposit. NO EXCEPTIONS. 

 

WHY IS MY PAYMENT NONREFUNDABLE?

Our instructors require upfront commitments that we must adhere to. When we offer a course to you we have to ensure, through good-faith payments, that you will attend the classes. This is the only way our instructors will take us seriously, and will want to help us provide the best instruction possible to our students.

*********TREATMENT SERVICE TERMS**************

**PLEASE READ AND MAKE NOTE!!!
The deposit for ALL treatment services are NON-REFUNDABLE (Permanent Makeup, Microblading, FusionBrows, Ombre shading brows, Scalp Eyeliner, Lip Contour, and Lash Extension and all other services and treatments.)

All service fees and bundles are final purchases, and deposits are not refundable. A credit will be issued for use on another service or products at our facility only when cancelled within the 48hr. policy period. Any scheduling changes past this 48 hour cancelation period will forfeit the deposit.

 

This is non-refundable because we block out up to 2-3 hours for the services. Please read a full description of our policies below.

CANCELLATION TERMS:
*48HOURS NOTICE FOR A CANCELLATION IS REQUIRED. WHEN YOU CANCEL WITHIN 48HOURS PRIOR TO YOUR APPOINTMENT WE WILL GRANT YOU THE ABILITY TO USE YOUR DEPOSIT FOR RESCHEDULING YOUR APPOINTMENT. By providing ample time it ensures we will be able to fill your cancelled appointment with someone who may really want or need it.

NO SHOWS WILL BE CHARGED FULL PRICE OF SERVICE:
If you do not cancel within the required time or in the case of a NO SHOW, you will still be charged the full price of your scheduled service. At the time of your missed appointment a “no show” setting will be put in our system and it will generate an email requesting payment for the full-price of your scheduled service. Please respect our time and our artists time and make note of this policy. It is non-negotiable.

RESCHEDULING RULES:
*If you need to reschedule last-minute (less than the required 48 hours requirement for rescheduling of your appointment) we can reschedule you for a different date, however, if nobody is found to fill your original appointment, you will be charged half the fee of the treatment you are getting done as a penalty and your new appointment will be charged at full price.

*Your and your Artist’s time is valuable, If you are running more than 30 mins late to your appointment, it is considered missed or a no show for the appointment (this includes touch ups)
* When you run late, the artist will have only the remaining time for your booked slot to proceed with the treatment.

*If you miss your touch up appointment, you will be charged $150 additional to reschedule another appointment treatment.

*If you need to cancel or reschedule for any reason please contact us by phone:  1-855- 767- 6427 EXT: #3

 ****ABSOLUTELY NO EXCEPTIONS*****
 
 Thank you for understanding.


************PRODUCT RETURN POLICY*****************

***Limited Warranty Terms & Conditions***

Please contact our customer service department ([email protected]) directly if there is a problem with a product you have received. There is only a 30-day warranty service included for machines and power supplies. Items must be returned brand new, unopened and with original attachments.

 Inspection and quality verification will be required.

 Please provide the order number, product pictures, video when submitting your email for warranty verification. This will help us to speed up the verification process.

 NO WARRANTY/RETURNS WILL BE PROVIDED FOR:

  • Opened products
  • A product that is seriously damaged/cracked or broken.
  • Products that have been soaked in liquid.
  • Any product that has been disassembled, modified or altered.
  • Per our policy we DO NOT accept returns or refunds on pigments, needles and machines or aftercare as a safety precaution for our customers.

 **Service & shipping costs are not included in the warranty.

If an item has been damaged during shipping, please email us within 48 hours upon receiving the product.

 ADDITONAL WARRANTY DETAILS:

 Micropigmentation Academy offers a 180-day warranty for Mast Archer and Black Pearl machines.

 Please contact our customer service [email protected] directly when there is a problem with the product you received. We provide a 180-day warranty service for machines and power supplies. The customer team will verify your situation by email. Please provide the order number, product pictures, video when submitting the warranty verification email. These Info can speed up the verification. The audit result will be sent to you by email.

 Need help?

Contact us for any additional questions related to refunds and returns.